rhipe has created a series of tips and tricks to help our partners optimise and fine tune your deployments. Our aim is that these tips help to provide cost and operational efficiencies.

rhipe with support from Citrix has created a team of experts dedicated to increasing Citrix Service Provider (CSP) program benefits, reducing your business risk, optimising your deployments, and costs to drive greater value for you and your customers.

We understand the impact on your business and your clients during challenging times and we want to do all we can to help. Our key objective is to ensure business continuity for you and your customers so we have created a list of 4 tips and tricks focused on cost savings, usage improvements and innovative solutions that will help fine tune your customers’ infrastructure.

Citrix Service Provider Program: Overview


The Citrix Service Provider Partner Program provides the comprehensive technical and business resources service providers need to build high-value desktop, application, data and networking services. Citrix helps make partners successful at building their own highly differentiated, customised solutions through access to monthly pay-as-you-go licensing, a validated reference architecture and prescriptive business and marketing resources. 

Citrix provides the complete package for partners to build and deliver complete hosted service portfolios with hosted desktops, hosted apps, mobile device management and secure file share and sync, plus the infrastructure for self-service provisioning and secure networking. With Citrix, service providers have all of the elements to create scalable, reliable, private or public cloud-based offerings. See details at www.citrix.com/csp

 How can we help?

These fields are required:

    Thank you for contacting rhipe. By submitting your information, your details will be handled as set out in our Privacy Policy and you agree that rhipe may contact you. You may opt out from receiving communications from rhipe at any time.

    4 Tips and Tricks to Optimise Citrix CSP

    Explore these tips and tricks and reach out to the rhipe team for more advice on the best way to implement these changes.

      1. Citrix Cloud for optimal performance and the best TCO
      2. Citrix NetScaler - Bandwidth Optimisation
      3. Standard vs Premium User Licences
      4. Citrix License Usage Insights (LUI) Service
    1. Citrix Cloud for optimal performance and the best TCO

    Drive down Citrix costs by moving your on-premises Citrix software to a SaaS model using Citrix Cloud. We have detailed TCO calculations that show the efficiencies of using Citrix Cloud when compared to on-premises Citrix software. What's more - you can trial it and have it up and running in under an hour requiring just two new machines in your existing environment. 

    Citrix Cloud is a control plane, meaning you do not need to move application and/or desktop servers to use Citrix Cloud, but you obtain the benefit of an evergreen and best practice deployment of the software including ADC (NetScaler). Citrix Cloud will help you to deliver the best user experience to your customers while driving down your operational costs and reducing risk outages or a sub-optimal user experience that can result in churn.

    If you'd like to know more, please speak to your account manager to book time with our in-house Citrix Specialise Darren Bennett. Darren has over 20 years Citrix experience, a great presentation including TCO calculations that show you can reduce costs by consuming Citrix Software SaaS.  

    button.png

    2. Citrix NetScaler - Bandwidth Optimisation

    Did you know - you can increase or reduce your NetScaler throughput (bandwidth) to meet demand. 

    Where is also a great monitoring interface on the NetScaler management interface so you can easily see if you're appliance bandwidth, and associated cost, is matching the requirements of your customers. 

    Citrix Cost Optimisation Body.png

    button.png

    3. Standard vs Premium User Licences

    Are you using Premium Citrix Apps and Desktops Licences? There are many great features in the Premium SKU designed specifically to help create operational efficiency and that provide the best security features to help secure your customers and your business with them. Our in-house Citrix specialist, Darren Bennett, is happy to help you enable as many features as possible to maximise the efficiencies and benefits of either Premium or Standard Edition software. 

    There is also Standard Edition licences that may be more suitable to some use cases, enabling you to reduce your costs or pass on a saving to your customers. Due to the flexible Service Provider licences in the Citrix CSP program you can also move from Premium to Standard for any given amount of time, from month to month if required. 

    First step, check out this Citrix FAQ to help guide you from a high-level, and when you're ready, please speak to your account manager to book time with our in-house Citrix Specialist Darren Bennett who will provide detailed insights in to each feature and the respective benefits to your specific use cases. 

    button.png

    4. Citrix Licence Usage Insights (LUI) Service

    Accurate usage reporting can help drive down your costs. With some Citrix software you're only required to report active usage of a licence, which can be hard to determine if you're not using the great free web tool from Citrix called License Usage Insights. Simply go to https://citrix.cloud.com and logon using your Citrix Partner credentials and you will see the option to Manage License Usage Insights. 

    The tool provides excellent insights and is simple to use. It will also ensure you stay compliant ensuring you aren't over (or under) reporting. 

    Citrix Cost Optimisation Body 2.png

    Use the Citrix Licence Usage Insights service to report usage accurately and to ensure your partner administrative accounts are marked as free users. Your own staff may consume a licence while administering your customer' Citrix services, likewise you may facilitate access to 3rd parties to support, maintain or develop the service or applications installed on the service. These users can also be marked as free user. Please note, the Citrix CSP Program Guide has additional information with regards to acceptable levels of free users. Currently the guide states 3% of all paid users - if required, exceptions can be considered with your distributer). 

    button.png


    We're here to help

    These options do not necessarily apply to all the Citrix products, so we highly recommend prior to applying for any of these tips, to please consult with our rhipe Team to ensure Best Practices are chosen. And if you need any help accessing or administering Citrix License Usage Insights, please contact your account manager.

    Citrix Cost Optimisation Body 3.png

    button.png

    © 2020 rhipe Ltd