Outstanding helpdesk support for Microsoft 365 customers is great for business.

rhipe offers partners skilled, certified Microsoft 365 helpdesk support agents as a white labelled, outsource service to respond to their customer needs for technical support, 24×7, 12×5 or After Hours.


Our Microsoft 365 Support as a Service uses an industry-leading ITSM platform to assist your customers via telephone, email and a dedicated support portal.

Offer alert: Claim your 30-day Support as a Service FREE trial today.* You can outsource your helpdesk service within days. Hurry! This offer ends on 30 November 2022.

 

Why use it?

rhipe's Support as a Service is ideal for Partners who:

  • want to offer helpdesk services without the cost of building internal capabilities
  • need to scale existing services during peak periods
  • have short-term skills gaps during recruitment drives or due to staff turnover 

 


Partner Testimonial

"We were able to retain our brand and presence while tapping into rhipe’s resource pool and established processes. In our day-to-day work we are no longer finding ourselves distracted as often with operational BAU work.

rhipe understood our scaling challenges and offered themselves as an extension of our team.

The benefits are evident in the number of extra project and advisory hours we can bill each month. We’ve increased billable hours by around 25%"
- Daniel Wojcik, Principal and Managing Director, Codux.


  Support is provided for:

  • Microsoft 365, including MS Office and collaboration tools
  • Microsoft SharePoint Online
  • Microsoft Azure Active Directory

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Great Customer Experience Highly Responsive Agents Focus on Core Objectives
Scale and Pay
as You Go

Talk to us today. 

Book a meeting and find out how to get your 30-day free trial:

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    Terms and Conditions

    This offer is subject to the following terms and conditions:
    1. A minimum of 50 M365/O365 seats required to enrol you in the Support as a Service (Support-aaS) program.
    2. The required 50 seats can be across multiple tenants
    3. 30 days FREE support with a commitment to a 12-month contract.
    4. 30 days FREE support per the offer is applicable to the first 100 seats* only
      • For Example: If you sign up for Support-aaS for 150 seats
    5. No charge for 100 seats for the first 30 days
    6. Seats in addition to initial 100 seats [50 in this example] will be billed from day one (invoiced monthly/post-paid)
    7. 30 days FREE support pertains to the start of the service agreement with the partner, not each specific tenant.
    8. Post 12 months – 30 days’ notice required to cancel support service
    9. Offer ends on 30 November 2022
    © 2022 rhipe Ltd