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Outstanding helpdesk support for Microsoft 365 customers is great for business.
Keeping up with demand can come with a few challenges. That's where rhipe's Support as a Service can help.
Support is provided for:
- Microsoft 365, including MS Office and collaboration tools
- Microsoft SharePoint Online
- Microsoft Azure Active Directory
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Great Customer Experience | Highly Responsive Agents | Focus on Core Objectives |
Scale and Pay
as You Go
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Partner Testimonial
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"We were able to retain our brand and presence while tapping into rhipe’s resource pool and established processes. In our day-to-day work we are no longer finding ourselves distracted as often with operational BAU work. rhipe understood our scaling challenges and offered themselves as an extension of our team. The benefits are evident in the number of extra project and advisory hours we can bill each month. We’ve increased billable hours by around 25%"
- Daniel Wojcik, Principal and Managing Director, Codux.
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Why use it?
rhipe's Support as a Service is ideal for Partners that:
- want to offer helpdesk services without the cost of building internal capabilities
- need to scale existing services during peak periods
- have short-term skills gaps during recruitment drives or due to staff turnover